7 Casino Smith River
5-29-20 – We Are Re-Opening on June 1st!
Lucky 7 Casino has selected the date of June 1, 2020 to re-open with reduced service. This will be the first part of a limited capacity, multi-phased opening process. A rigorous planning process was used to create a comprehensive Health and Sanitation Program that has been reviewed and approved by the Public Health Official of United Indian Health Services covering all areas of the Casino and property. During this phase, only the Casino will be open and with limited capacity. All other areas of the property will continue to be closed.
Masks will be required to enter and to be worn while on the property for both guests and staff. Guests are requested to bring their own mask, however Lucky 7 Casino will provide them if needed. All guests and staff will have a quick, non-contact temperature check at the entrance door. Throughout the property, we will have hand sanitizing stations, health sign reminders and social distancing barriers. During this initial phase, there will be no alcohol sales or smoking allowed. Limited food and soda service will be available. To encourage physical distancing, every other slot machine will be off and table games suspended.
“In consultation with Del Norte County, and the Governor of the State of California we feel confident in our plan to re-open with the implementation of our Health and Sanitation Program,” said John Scott, General Manager of the Lucky 7 Casino.
Oregon Governor Kate Brown has approved Curry County to enter into Phase one of re-opening their County effective May 15, 2020. Del Norte County is submitting a plan to the State of California for a variance to speed up the re-opening of Del Norte County, including the opening of vacation rentals. The Lucky 7 Casino leadership has been in communication with a network of rural tribal casinos who are planning on opening in the month of May, and are monitoring their openings.
First, the good. The casino itself looks nice. Located on Route 101 in Smith River, the building is newer, the grounds are tidy, and the parking lot freshly paved. The RV section, in the back, is within spitting distance to a casino entrance. There are a handful off large pull-through parking spaces with regular sized spots around the edges. Indian Rd., Smith River, CA 95567. Lucky 7 Casino address, Lucky 7 Casino location.
“If there is a significant change in the status of the COVID-19 virus within our community we will re-assess our decision and plan accordingly,” said Scott.
Further ongoing announcements and news will be sent via our email list and social media channels.
For further information please contact marketing@lucky7casino.com .
4-02-20 – New Store hours at Fuel Mart.
Lucky 7 Casino Fuel Mart – Store Hours Update
Due to the effects of the COVID-19 situation, effective Sunday the 5th of April, walk-in store hours will be reduced to 9 am to 6 pm daily. Gas pumps can be used 24 hrs a day with payment by a valid credit card or debit card.
Thank you for your understanding and we apologize for any inconvenience this may cause.
3-31-20 – Ongoing Closure, Fuel Mart open.
Due to the changing nature of the COVID-19 situation, Lucky 7 Casino will be postponing our targeted April 4th re-opening. Additionally, the hotel will be closed as of the 31st. The new opening date for the casino and hotel has yet to be determined and will be updated in the future. At this time, the fuel mart and gas pumps will remain open.
We are very grateful for our guests and staff during this difficult time. Dedicated employees will continue to receive benefit coverage and be paid with their paid-time-off hours. We have no layoffs planned and look forward to welcoming back all our staff when we are able to re-open.
During this ongoing pandemic, we continue to monitor all relevant community health updates. While there are no currently known, positive cases in Del Norte or Curry counties, we are responding to notices from our public officials at the local, state and federal levels. We are grateful for our wonderful community, and encourage our guests and staff to stay safe and adhere to health guidelines.
As we all go through this together, we miss seeing our friends and spending time together. We look forward to welcoming everyone back in the near future and being of service once again. We thank you for your patience and for all the efforts in this unusual time.
For our continuing communications, please continue to monitor this page and follow us our social media channels. For direct messages, we will be available via email to marketing@lucky7casino.com, on Facebook messenger and at 707-487-7777.
For further health information, please see https://www.cdc.gov/Coronavirus/2019-ncov/index.html
Thank you very much,
John Scott
General Manager
( during Casino/Restaurant Temporary Closure)
Smith River, CA. Monday, March 20, 2020
After carefully reviewing the ongoing situation with COVID-19 and with the concern for our community, guests and employees, effective immediately, Lucky 7 Casino, Howonquet Restaurant, Club 7 Sports Bar and Tolowa Event Center will be temporarily closed with a planned re-opening at 8am on April 4th. The hotel and fuel mart will remain open at this time, with an additional status review on Monday the 23rd.
We want to thank all our friends and guests during the process of evaluating the ever changing situation and look forward to being able to continue providing services and entertainment to all our valued guests.
All promotions will be placed on temporary hold, including the Spring-into-Summer-Cadillac-Giveaway. All tickets will be secured in place and available on opening.
Our ongoing status will be continue to be posted to this page and our social media channels. For direct messages, we will be available via email to marketing@lucky7casino.com, on Facebook messenger and via answering service at 707-487-7777.
All non-essential staff will be temporarily laid-off and will be able to draw unemployment compensation or use their accrued paid-time-off accounts.
Thank you very much,
John Scott
General Manager
Smith River, CA. Monday, March 16, 2020
Tolowa Dee-ni’ Nation/Lucky 7 Casino Enterprises values your business and is actively monitoring the coronavirus (COVID-19), taking the matter very seriously and if additional steps need to be taken we will notify everyone immediatelyThe Lucky 7 Casino Enterprises doors will remain open with the following attention to detail:
- Additional Housekeeping staff has been brought on board to constantly clean the gaming machines with the proper disinfectant and supplies of cleaning cloths to be changed out often preventing cross contamination.
- All Self Service Drink Stations will be closed effective immediately. Drink Services will continue by certified food handlers.
- The Salad Bar will be closed at the end of business on March 16, 2020. Our servers will be happy to plate your salad for you.
- All table condiments in the Howonquet Restaurant will be served upon request and not left on tables.
- Restaurant menus will be cleaned in between customer viewing.
- The Lucky 7 Fuel Mart will remain open to serve the public and all pumps will be routinely cleaned and sanitized.
- All Fast Foods in the Lucky 7 Fuel Mart will discontinued until further notice.
- Hand sanitizer dispensers have been placed throughout the property in public spaces and employee-only areas for people to readily use.
- The Hotel is open for business with few interruptions.
The Lucky 7 Casino Enterprises are following recommendations from the Centers for Disease Control and Prevention (CDC) and are routinely cleaning and disinfecting frequently touched surfaces (e.g. workstations, counter-tops, and doorknobs), as well as requiring employees to practice reg
3/12/20
With the recent onset of the Coronavirus (COVID-19), Lucky 7 Casino is taking every precaution to protect both our guests and employees. We are closely monitoring updates from the Centers for Disease Control (CDC), The World Health Organizations (WHO), and Government agencies in regard to this matter. As an organization who cares deeply about our guests and team members, we will continue to take additional precautions and safety measures to minimize risk. We want to ensure you are confident in playing and staying with us at Lucky 7 Casino Hotel.
In addition to routine daily cleaning, the following proactive measures have been put in place:
- Installation of additional alcohol-based hand sanitizers throughout the property, restaurant, all major entrances and exits, throughout the casino floor and back of house areas
- We are working to maintain hygiene awareness and standards throughout our organization with reminders of washing hands for a minimum of 20 seconds, avoiding touching one’s face, staying home when feeling sick
- Signs reside inside restrooms reiterating the message to “please wash your hands”
- Housekeeping Services team members are continuously disinfecting high-contact touch points, including door handles, gaming machines, handrails, surfaces and chairs
- All employees are being reminded to stay home if they are not feeling well
- Casino chips are being cleaned and sanitized
- During meetings, we are offering several practical tips to enforce hygiene awareness and are giving prompt updates as we learn more
Thank you for your confidence and trust that your safety is our top priority. We are monitoring all updates and will communicate new information as it is received.
Sincerely,
John Scott
General Manager
Contact INFO
Phone Number For Lucky 7 Casino Smith River Ca
350 North Indian Road, Smith River, CA 95567
Casino: 707-487-7777
Hotel: 855-487-3777
Toll Free: 866-777-7170
Players must be 21
Open 6am to 2am, 365 Days a year
Free Pull Thru RV Parking
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